Terms and conditions

These terms and conditions, including changes that might happen, apply to all our services vonline, via e-mail or via telephone. By entering our application or any other platform (hereafter collectively referred to as the "website") and/or by doing a booking you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online conference room reservation service provided on these pages and through the website (the "service") are owned, operated and provided by SUAZO IT AB and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

1. Description of our services

Through the website bokarum.com and it's partners provide an online platform through which all types of conference rooms and meeting rooms venues, can advertise their rooms for reservation, and through which visitors to the website can make such reservations. By making a reservation through bokarum.com, you enter into a direct (legally binding) contractual relationship with the venue at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the provider, transmitting the details of your reservation to the relevant venue and sending you a confirmation email for and on behalf of the venue.

When rendering our services, the information that we disclose is based on the information provided to us by venues. As such, the venues are given access to an extranet through which they are fully responsible for updating all prices, availability and other information which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each venue remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the prices and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating of any conference rooms made available.

Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.

2. Prices

The prices on our site are highly competitive. All prices on the bokarum.com website are for the entire reservation and are displayed excluding VAT up until the checkout page where the prices are also shown including VAT. All this goes unless stated differently on our website or in the confirmation email.

Please check the room and rate details thoroughly for any such conditions prior to making your reservation.

The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.

Obvious errors and mistakes (including misprints) are not binding.

3. Privacy

bokarum.com respects your privacy. We use Google Analytics and Google AdWords conversion tracking.

4. Free of Charge

Our service is free of charge because, unlike other parties, we will not charge you for our service or add any additional fees. We don't charge you're credit card, you pay directly to the venue.

5. Cancellation

By making a reservation with an venue, you accept and agree to the relevant cancellation and no-show policy of that venue, and to any additional (delivery) terms and conditions of the venue that may apply to your booking or during your stay, including for services rendered and/or products offered by the venue (the delivery terms and conditions of an venue can be obtained with the relevant venue). The general cancellation and no-show policy of each venue is made available on our website on the conference room information pages, during the reservation procedure and in the confirmation email. Please note that certain rates or special offers are not eligible for cancellation or change. Please check the room details thoroughly for any such conditions prior to making your reservation. Please note that a reservation which requires down payment or (wholly or partly) prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant payment date in accordance with the relevant payment policy of the conference room and the reservation. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the venue agrees or allows otherwise under its (pre)payment and cancellation policy.

If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the venue's cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the venue carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.

6. Disclaimer

Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the venue as made available on our website, (iii) the services rendered or the products offered by the venue, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the venue (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

7. Intellectual property

Unless stated otherwise, the software required for our services or available on or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by bokarum.com its suppliers or providers.

bokarum.com exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the website on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the website or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to bokarum.com. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

8. Miscellaneous

To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Swedish law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Stockholm, the Sweden.

9. About bokarum.com

All services offered via bokarum.com are owned by SUAZO IT AB, a Swedish private company. The company is governed by and construed in accordance with Swedish law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Stockholm, Sweden.

The company has it's office on Grindsgatan 52, 118 57 Stockholm, Sweden. The company is registered for F-tax with the tax registration number SE556865248001.